With over 1,000 homes under management and a 5-star rating on Yelp, Google and BBB, we pride ourselves on taking care of our tenants and our owners. We put the rocket science in renting through an easy-to-use tenant portal, streamlined maintenance requests, and fast and friendly customer service. We’ve taken care of the details so you can have peace of mind in your new home.
Filling Out an Application
If you’re interested in renting one of our properties just fill out the application on the properties listing page. If you meet the requirements you will be approved within 1-2 business days. Our requirements include gross average income at three times the rental cost, no outstanding renters debt or money owed to previous landlords, and no evictions in the last 7-10 years.
Opening a Lockbox
For many of our showings, we use a lockbox to allow potential renters to view the property.
The lockbox can be found attached to the front door of the property. Simply line up the numbers and open the box. The key will be inside. After viewing the property, replace the keys, close the box, and jumble the numbers to lock. That’s it! Watch this short video to view the demo.
Tenant Application FAQ’s
Below are the most common questions that we get asked by prospective tenants. Take some time to go over them before submitting an application. You might just find the answer to a question you had about Orlando home rental.
What is Verifiable Income
We will only use Taxable Income when calculating your average income.
If it was not reported to the IRS, then we are not able to count it (this includes tips or other cash payments that are not accounted for).
We will accept: Copies of your last two (2) pay stubs, IRS or court documentation for Child Support, Alimony/Spousal Support, Social Security (SSI), Retirement and/or Disability, Wages, and Student Financial Aid.
If you are self-employed then you will need to include your latest 1099, W2 and tax returns for the past 2 years.
What About Credit and Rental History?
We prefer a combined average of a 600 or higher credit score, however, we will accept as low as a 550 with a higher deposit. (unless otherwise specified by the HOA or the owner). We use your credit score, rental history and income to evaluate your security deposit.
We look into any current or past evictions or tenant-landlord disputes. If you have record of a current eviction, recent eviction, or debt owed to a previous landlord, these are disqualifying factors under our requirements.
How Much is the Application?
The fee is $75 per application for each financially responsible person (any person 18 and older that will be held financially responsible for the lease)(including cosigners)
For all other adults who WILL NOT be financially responsible please contact us for a different application that will only cost $40. This is usually used for children who are 18 or older, elderly parents.
How Do I Apply or Where is the Application?
The application link is on each property. Select the property you are interested in applying for on the for rent page, select schedule a showing, then apply now.
Do You Accept Pets?
Yes, in most cases. If the listing does not mention no pets, then most likely pets will be acceptable. The property owners make the final decision on pets.
There will be a $125 per pet application fee and a monhtly pet rent of $25. We do not accept any vicious breeds of dogs…Ever. For insurance reasons.
Breed Restrictions:
No American Pit Bull Terriers, American Staffordshire Terriers, Staffordshire Bull Terriers, Staffordshire Terriers, and any dog determined to be a Pitt Bull type, Dobermans, Chows, or Rottweilers are not permitted to be on the premises at any time, including but not limited to visitation by family or friends or guests.
The general rule we have is the combine weight of all the animals must not exceed 100 lbs.
All pets must be declared when applying or your application may be rejected when a pet is brought to our attention.
How Long Does the Application Process Take?
As long as all applicants have applied, uploaded the required income documentation and photo id’s, then we will be able to process most applications in 1 to 2 business days.
If you have any questions, please call the Leasing team at 407-274-9875
Properties that are Not Available Until a Future Date?
We only show properties that are vacant and repairs have been completed. We do not show before they are ready or occupied.
If the earliest day available to schedule is in the future, then that is the earliest the property can be seen. We would recommend signing up for a future showing and if the property is available earlier, we will do our best to notify all of the scheduled showings.
If there is a property you would like to apply for that is not available to view today, you are welcome to place an application before viewing. The home will be taken off the market when the 1st approved applicant has paid the security deposit and signed the lease.
What if I Have a Co-Signer? How Do They Apply?
A qualified co-signer will need to make 5 times the monthly rent. They should apply to the same property along with the other applicant(s). They will need to pay the $75 application fee and provide the same documentation as the other financially responsible applicants. We will process the application like they are living in the home, but they will be notated on the lease as a co-signer on the lease. Co-signers are only accepted for additional income and not on a credit score basis. All applicants must meet a 550 credit score or higher. We look for 650 or better for approval but will accept as low as 550 as well (unless otherwise specified by the HOA or the Owner).
If I have an emotional support animal, what documentation is required for them to be recognized as such?
If a person needs an emotional support animal to help alleviate the symptoms of a disability, he or she must first make the request to his or her landlord. HUD states the following in its FHEO Notice: “Housing providers may ask individuals who have disabilities that are not readily apparent or known to the provider to submit reliable documentation of a disability and their disability-related need for an assistance animal.” (FHEO Notice: FHEO-2013-01 at page 3).
Most sources indicate that the request should be in writing and explain how the reasonable accommodation helps or mitigates symptoms of the disability. While the tenant or owner does not need to disclose the disability, he or she will need to provide documentation from a doctor or other health professional. According to HUD, a physician, psychiatrist, social worker, or other mental health professional can provide documentation that the animal provides emotional support that alleviates one or more of the identified symptoms or effects of an existing disability. (FHEO Notice: FHEO-2013-01).
The documentation is typically a note from his or her doctor. Such a letter would be the only document accepted for us to verify the animal is an emotional support animal, and not a pet.
What fees will I have to pay once I am approved?
You will be required to pay a security deposit within 1-2 days of your approval. Once we have the deposit, a Lease Preparation Fee will be due which varies per credit score (Over 675: $125, 600-674: $175, 550-599: $225). If you have a pet, and the property permits pets, there will be a $125 one-time per pet fee due prior to move-in and Pet Rent of $25 per month. We also have a required Resident Beneifts program that includes Renter’s Insurance, Credit Score boost and much more for $30 per month. Be advised, the property may require an additional non-refundable pet deposit.
This will be mentioned in the property’s marketing description under “Pet Restrictions” if there is one. If the property is in a community with an HOA, an application and fee may be required as well as transfer of amenity or key fee(s). This will be mentioned in the property’s marketing description should there be any additional HOA costs.
