Maintenance Request

How to reach The Realty Medics for Maintenance:

• Emergency Maintenance:
  • In the event of an emergency, especially after our office hours (Mon–Fri: 9am – 5pm), please call our Emergency Maintenance line at 407-584-7186. We will get you the help you need in an emergency.
  • If this is a life threatening emergency call 911 immediately.
• Routine Maintenance:
  • Tenants can submit routine maintenance requests online through their Tenant Portal. When a tenant sends in a maintenance request, we send out a vendor for that issue as soon as possible. The Realty Medics has an extensive network of licensed and insured vendors. All maintenance work is under warranty.

Maintenance Videos

We want to provide our tenants with information on how to properly diagnose and fix maintenance issues within the home. Click the video links below to learn more.

• How to Reset an Electric Water Heater
• What to Do When Your Garbage Disposal Stops Working
• Electrical Issues Your Home? Here’s What to Do
• How to Fix a Running or Leaking Toilet
• How to Change an AC Filter
• How to Prevent an AC Backup

Important

Note: Tenants are responsible for the first $35.00 of any repair request they make, except for issues related to the structural integrity of the home, appliances, or the A/C system. If the repair is due to tenant-caused damage, tenants are responsible for 100% of the repair costs. These terms are outlined in your lease agreement.

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

Release of Key

I understand that if I do not authorize a release of a key to a vendor, I will need to be available to give the vendor access to the property.