What Happens When You Submit a Maintenance Request

A selection of essential tools, including an orange safety helmet, saw, trowel, nails, hammer, wrench, screw, safety goggles, and a red clamp, thoughtfully organized on a sturdy wooden table—a perfect setup for handling a tenant maintenance request.

What Happens When You Submit a Maintenance Request

When your toilet won’t stop running, the kitchen light burns out, or garbage disposal gets stuck, what should you do? As a renter, you have the benefit of submitting requests for repairs and maintenance work. So what happens when you submit a maintenance request?  Submit All Maintenance Requests in the Tenant Portal While you can ...
A woman sitting at a desk with her left hand on a laptop and her right hand on the phone's calculator. Next to her phone are dollar bills and in front of her are papers with notes. The woman is focused on calculating the cost of moving, including the security deposit deductions.

5 Ways to Avoid Security Deposit Deductions

Sometimes a security deposit feels like just an additional cost of moving. If you stay in a central Florida rental for a long time, it might seem gone forever. When you decide to move out, the property management company will return it sans any deductions. We’re guessing you’d prefer to have your full security deposit ...
central Florida beach during the daytime

New to Central Florida? Visit These Beaches

Living in Central Florida almost feels like cheating at life. You enjoy endless summer, a laid-back atmosphere, and the most beautiful beaches in the world (our humble opinion, of course). The Orlando area lets you easily access the clear calm waters of the Gulf of Mexico or the rad waves of the Atlantic Ocean. If ...
A pile of 100 hundred dollar bills with a digital torn piece of paper with the words “scam alert” hovering over the bills.

How Tenants Can Spot Sneaky Rental Property Scammers 

Looking for a new rental home? Scammers have the perfect deal for you in the Orlando area. Today’s real estate scammers have gotten pretty darn good at making you believe their authenticity. Protect yourself from losing money by reading this important PSA on how tenants can spot sneaky rental property scammers. How The Scam Works ...
Two people sitting at a desk. One person is about to sign rental paperwork and they are both exchanging cash and a house key. There is a small fake house on the desk.

What’s a Security Deposit and How Does It Get Used?

You’ve probably heard horror stories about security deposits when you apply for a rental property. You save up a gazillion dollars to cover the first month’s rent and the deposit… and then never see that money again, right? Hopefully wrong! Before we get into specifics, let’s cover what a security deposit is and how it ...
A person is carrying a moving box in a well lit room. There are other boxes in view as well as a small plant.

Five Tips for First-Time Renters

As a first-time renter, you might not know what to expect in your new rental home or apartment. Although it’s very exciting to have the first place on your own, it can also feel overwhelming. We want to make sure you have a successful experience by offering these five tips for first-time renters. Moving into ...

Take Advantage of Our Resident Benefits Package

Resident Benefits Package Did you know that only a little more than half of American tenants have renter’s insurance? While they may not own the property itself, they still have belongings that need replacing in an unfortunate event. Whenever tenants sign a new lease with us, we always recommend they take advantage of our Resident ...